Enhancing the Student Lifecycle in 2023 & Beyond

At the heart of every institution lies a singular mission: student success. As the EdTech industry develops technology to pave a brighter future for students, it confronts distinctive challenges and offers innovative solutions. This commitment to nurturing students' well-being and academic ventures took the stage at Ellucian Live 2023 to share the key role of technology in advancing the present and future student lifecycle.

Understanding Student Challenges

Student success is a collective institutional responsibility, regardless of role or title. It is not confined to the efforts of academic advisors, faculty, or administrative staff alone. Every individual involved in the higher education ecosystem plays a necessary role in promoting an environment where students can thrive academically and personally.

In the year 2023, higher education institutions face numerous challenges that can hinder student success, including:

• Cost – Financial friction is the #1 barrier to enrollment and retention. The affordability of education remains a significant obstacle, impacting students' ability to balance work and studies.
• Mental Health – Students' mental health directly correlates with their overall well-being and academic performance.
• Social Media – Influencers on social media can influence students' decisions about education and career choices.
• Lack of Family Support – First-generation students often lack the guidance and social capital to successfully navigate their academic journey.
• Unclear Expectations and Structures – Institutions with unclear academic requirements hinder student success as students struggle to understand their pathways.

Importance of Data-Driven Support

Integrating and analyzing data marks a significant turning point in how higher education organizations approach student support. In the past, data silos and fragmented systems hindered institutions from gaining a holistic view of their students, leading to challenges in identifying and addressing individual needs. With the onset of advanced technologies like Ellucian's Experience platform, institutions can now harness the power of data to personalize support and create a more student-centric environment.

Comprehensive Student Profiles

Ellucian Experience provides centralized access to comprehensive student profiles containing biographical information, financial status, academic history, and learning management system activity. This data helps institutions better understand and support their students.

Personalized Communication

The platform offers automated alerts and communication plans, allowing advisors and support staff to engage students with targeted and personalized messages to ensure important information reaches them promptly.

Student Portal for Engagement

The student portal within Ellucian Experience enhances student engagement by offering access to announcements, messages, and success team members. Degree progress and off-track issues are visible, encouraging students to seek assistance when needed.

Utilizing CRM Advise for Student Support

In the quest to grow student support and success, CRM Advise emerges as a crucial platform that revolutionizes how higher education institutions engage with students.

Privacy and Accessibility

An essential aspect of CRM Advise is its privacy feature, enabling students to seek support without direct interaction. This ensures that students can comfortably access resources and assistance, forming a supportive and confidential environment for their needs.

Scheduling Appointments

The platform streamlines the process of scheduling appointments with academic advisors. Through CRM Advise, students can easily book personalized guidance sessions, allowing advisors to address their academic concerns and provide tailored support.

Applicable Insights

With CRM Advise's expansive dashboards and metrics, institutions gain valuable insights into student success and team performance. This data-driven strategy allows institutions to optimize support strategies, allocate resources effectively, and proactively address challenges that may hinder student progress.

Paving the Way to Enhanced Student Success

As the EdTech landscape continues to evolve, welcoming innovative technologies like Ellucian Experience and CRM Advise will be crucial in advancing student success and transforming higher education. By leveraging the power of data, communication, and personalized support, these platforms will shape a brighter future for students, promoting academic excellence and preparing them for success in the dynamic world beyond the campus.

Learn how institutions are supporting their students' journey toward academic achievement in this on-demand webinar.